![]() ![]() They need to be quick in responding to requests for information and for maintaining a positive experience for the customer or prospect.Īircall tags help your teams set up post-call processes directly in the HubSpot workflows tool. Time is of the essence for sales reps and support reps alike. Expedite Follow-Ups With Workflow Automations So when you're tracking call metrics, you're able to visualize performance across all reps on your sales and support teams. What's more, all your call reports are available within HubSpot. This includes maintaining an ongoing to-do list and assigning the right tasks to the right individuals. Plus, it keeps everyone aligned on specific tasks. This helps by providing full transparency across all teams. Your sales and support teams can achieve the dream of inbox zero thanks to the shared inbox feature of Aircall. And say goodbye to long ticket resolution times and a never ending inbox. No more guessing who said what or when a contact was previously contacted. That saves a ton of time spent manually adding notes and importing call recordings from other telephony solutions. The call recording system helps teams get the full story behind each engagement with every contact.Įvery touchpoint - outbound and inbound calls, missed calls, voicemails, and SMS data - is logged in the contact record of each person in your CRM. They're dialing, taking notes, sending follow-ups, and organizing key details in the contact records within your CRM.įortunately, the manual process of centralizing all their information can be automated with Aircall. Your sales and service teams are on the phone for most of their day. Here are some of the best ways to leverage the Aircall-HubSpot integration: Set Up Automatic Call and SMS Logging There are several incredible features that HubSpot users can enjoy when using Aircall. How to Leverage Aircall and HubSpot CRM for Sales and Customer Service Teams With so many incredible features available, sales and service teams alike are well equipped to drive efficiencies while providing more personalized experiences for customers and prospects alike. Insights Cards to provide key details during calls.Power Dialer tools for more efficient outbound calling.Workflow trigger capabilities for targeted follow-ups.Automated logging of all calls and SMS data.The HubSpot-Aircall integration is one of the most popular telephony solution for HubSpotters for good reason - it centralizes everything for your sales and customer service teams to enhance all conversations with prospects and customers. How the Aircall-HubSpot Integration Works Once HubSpotters get Aircall, they can set up the integration. Plus, they get two months free for annual sign-ups, plus a complimentary one-hour business consultation session. This announcement further establishes the focus that both platforms have on enhancing the customer experience and helping teams sell more in less time.Ĭurrent HubSpot users can either test the Aircall platform with a free 7 day trial or schedule a demo to see the platform in action. This is a powerful indication of how both apps are already bringing the value of voice integration to their CRM setup to deliver outstanding customer experiences. With over 7500 installs, Aircall is HubSpot’s number-one most installed telephony app on the HubSpot Marketplace. They announced their strategic partnership in October 2022, supporting both of their missions in helping businesses scale. As you scale your efforts, you're able to add numbers, users, or routing rules easily, with consistent 99.99%+ uptime.Īircall is a HubSpot Strategic partner and preferred integration for telephony solutions. You can create numbers in 100+ countries and begin onboarding the same day. Simple and beautiful UI for admins and users, it is designed to give control to managers and admins, focusing on ease of use by connecting to both sales and customer service and support tools. What Is Aircall?Īircall is the cloud-based phone system for support and sales teams that is built to work in conjunction with your HubSpot CRM. Streamline your global support while enhancing agent productivity with better context, powerful ticketing, and significant automation.The HubSpot platform provides all the tools and integrations needed to grow businesses of all sizes.įrom large scale enterprises to small businesses and everyone in between, HubSpot remains the most flexible CRM platform available to support growth goals and scale with you.Īnd as of October 2022, HubSpot proudly announced their partnership with Aircall, a leading cloud-based phone system. With Freshdesk Telephony Partner Extension with Aircall, offer top-notch support to customers across digital channels. ![]()
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